Lemon Tree Hotel Viman Nagar Pune ★★★★

Everything

None

The distance to the airport was great which made our trip super smooth and easy. Check-in and check-out were quick, and the staff was extremely helpful too, thanks to them we managed to get great food in the middle of the night.

Clean and at good location.The staff is cordial.

The room facilities can be better considering the price charged. The breakfast quality can be improved

Breakfast was very good. But there were only few non-veg items. The staffs were very helpful.

Rooms shold be little more clean.

The dining room is spacious.

The carpet in the room smells moldy

near to airport

worth the penny ..Naaah

I recently had the opportunity to stay at Lemon Tree Viman Nagar, and I must say that my experience was truly delightful. The hotel staff went above and beyond to ensure my satisfaction. Upon check-in, I had already raised a complaint regarding certain issues in my room. To my pleasant surprise, the hotel General Manager and staff promptly acknowledged my concerns and assured me that the problems would be resolved. It was evident that they took my feedback seriously and were determined to provide a comfortable stay. Throughout my stay, the staff at Lemon Tree Viman Nagar proved to be extremely helpful and courteous. They were always ready to assist me with any queries or requests, ensuring that I felt well taken care of. The personal attention shown by the manager was particularly impressive, as they personally addressed the issues I had raised, demonstrating a genuine commitment to guest satisfaction. On the day of my departure, I had an early check-out but needed to store my luggage. The hotel graciously allowed me to keep my belongings in their safe storage facility, which provided me with peace of mind. Moreover, upon my return to the hotel to collect my luggage, I was pleasantly surprised to be offered a fresh room to freshen up before heading to the airport. This gesture greatly enhanced my overall experience, as I felt refreshed and ready for my journey. As a final gesture of their exceptional service, the hotel provided me with a complimentary drop-off service to the airport. This unexpected gesture truly exceeded my expectations and demonstrated the hotel's dedication to guest satisfaction. In summary, Lemon Tree Viman Nagar is a hotel that not only listens to its guests' concerns but also takes prompt action to resolve them. The staff's helpful and courteous nature, along with the personal attention from the manager, made my stay memorable and enjoyable.

The air-conditioner wasn't cooling the room enough but the same was taken care of by General Manager. Their dedication to customer service sets them apart, and I would not hesitate to return for another stay in the future.

The location is near to the airport

Room service is too slow and they do not take proper instructions

Proximity to airport

The staff and breakfast

This is my third time in this hotel and the standards have come down as far as cleanliness is concerned.

The ambience and the staff

The reception

The staff

The location.. And the constant construction banging.. thru the day and night.. very annoying..

Lobby, Passage was not very clean, time taken to allocate room was too high, food was not valuefor money

it was awesome stay, all went well, thank you.

:)